The ultimate IT customer service
skills programme


Helpdesk Habits is an in-a-box programme, inspiring teams on the
‘why’ and ‘how’ to adopt and embed a brilliant customer service ethos.

Perfect for onboarding new recruits … transforming teams
with room for improvement … or just for raising your game.

Attract, retain and grow both your agents and your customers.
IT customer service agent training – with lasting effects.