Soft skills for engineers
& IT support technicians

VIDEO TRAINING | F2F | AUDIT | BOOK

Helpdesk Habits is a customer service training program and certification, specifically developed for solo IT pros, MSPs and corporate service desks.

The program is created by Mark Copeman and comes in various flavo(u)rs.

It’s perfect for onboarding recruits or transforming teams with room for improvement. Attract, retain and grow both your agents and customers.

Looking for soft skills for engineers and IT support technicians and wanting to create lasting habits?  Read on …