A better way to learn
You can send your team on a course or ask them to read a book. Real change only happens when those messages are drip fed over time and teams work on developing new skills together. Habits are then truly embedded as the graph shows.
Helpdesk Habits is for managers and owners to use with their teams as they see fit. With over 100 videos, each lasting no more than 2 mins, you can drip feed new habits every day, once a week or on demand.
Use as part of team meetings for discussion
Let agents learn when they want to learn
Or use in “Boxset Binge” mode to onboard new recruits
Layer on habit after habit, build new skills anc check progress
Reward team members for demonstrating changed habits
Watch your employee and customer engagement stats soar