Welcome to Helpdesk Habits
Before you head inside – have a quick read below …
Welcome! You’ve just done a brilliant thing 🎉.
You’re about to be taken on an EQ boosting, habit embedding journey through 50 helpdesk superhero tactics and techniques. My aim is to help you to up your company’s game, when it comes to working with customers.
Many companies have put their entire staff through the program (as opposed to just their helpdesk team) as the principles and values hold true across all functions.
As promised, you can find your Helpdesk Habits book sampler right here.
There are also 5 desktop wallpapers available to you right here.
“Desktop wallpapers” – sounds like a gimmick – but there is huge power in reinforcement and they’ve been used to great effect in offices all over the world. If you do join as a member – drop us a line and we’ll send you a branded bespoke one
I really hope you enjoy, what’s been years in the making.
Best wishes,
Mark Copeman, program creator
Now, before you get started, get the most from the program by spending a moment watching the short video below 👍
Finished watching? It’s time to get started …
“Helpdesk Habits gave me a real advantage even before being on the helpdesk.
It gave me a list of things to do and not do … it helped me learn the role a lot quicker and interact with customers in a more professional way.
The way you can watch multiple videos at a time really helps with taking in the information and means you can learn more in a shorter amount of time as the videos are short and are very concise.
I would highly recommend Helpdesk Habits to people who are joining a helpdesk for the first time.”
Jacob, apprentice, Myson Pages (MSP)